[{"title":"What is JOLYN Crew Rewards?","content":"

It's our way of saying thanks for being part of the JOLYN Crew! Earn points when you shop, leave reviews, or refer friends, then turn those points into discounts on your next purchase. Plus, unlock exclusive perks as you move up through our Crew Tiers!

"},{"title":"Who can join?","content":"

Everyone's welcome! Simply create a JOLYN account to join the Crew and start earning rewards. Already have an account? You're automatically part of the Crew!

"},{"title":"How do I earn points?","content":"

Earn points every time you shop, write reviews, or refer friends. Head to **Ways to Earn** to discover all the ways to collect Crew Points.

"},{"title":"How do I redeem my points?","content":"

Head to Ways to Redeem to explore available rewards. Once you've earned enough points, you can exchange them for discount codes to use on your next purchase.

"},{"title":"Is there a limit to the number of points I can earn?","content":"

No. Go ahead and earn as many as you can.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: Your points are ready to use! You can redeem them for available rewards.

Pending: Your points are being verified before they become available. This usually applies to purchases and referrals.

Cancelled: These points won't be added to your balance, usually because an order was cancelled or refunded.

"},{"title":"How do Crew Tiers work?","content":"

Your Crew Tier is based on your eligible spending. As you shop and reach new milestones, you'll move up through the tiers and unlock more exclusive perks and rewards.

"}]

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