Contact Us

GET IN TOUCH:

Email: jolyn@thelap.co
📲 Instagram: @jolynaustralia
👩‍💻 Facebook: JOLYN Australasia
👟 Athlete Sponsorship: apply here

Just remember, when you chat with us on email, Facebook, Instagram or over the phone, we're real humans responding. Our tiny team is here to personally assist you and will endeavour to reply within one business day, so please be kind and respectful.

🎄 CHRISTMAS 2024 🎄

Please check our Christmas order cut-offs and business closure dates here ❤️

QUESTIONS?

If you have questions about your order, be sure to have a browse through our Frequently Asked Questions page before contacting us, as this magical page more than likely holds the answers you seek ;) Find out everything; from Shipping, to Returns, to Size Guide - all the JOLYN mysteries solved!

SHOWROOM:

Our showroom is open for shopping on Monday and Friday between 10am-5pm, and Tuesday, Wednesday, and Thursday from 9am - 3pm (closed on public holidays).

2076 Gold Coast Highway,
MIAMI QLD 4220
 

MAILING ADDRESS (for International Returns only):

JOLYN Australia Returns Department
PO BOX 668
Mermaid Beach QLD 4218

CLICK & COLLECT:

Click & Collect; girl, you need this! If this is your first time buying with us, and you're not entirely sure what you're after, this option is for you. Shop online, choose your style, size, colour (the whole rainbow if you want), and select "In-store collection" for your shipping method. Your order will be packed up and ready for you to collect from our office in Miami the following business day. You're most welcome to try on your togs when you come to pick them up, and swap over anything that isn't quite "you". We want you to look and feel confident, beautiful and ready to take on the world in your new JOLYNs!

Parcels will be ready for collection after 1pm the next business day of placing your order, i.e. if you order on Monday at 3pm, your togs will be ready by 1pm on Tuesday (excluding orders with printing). Please await confirmation of your parcel being dispatched before attempting to collect.

 

 

 FIND US: 

 

JOLYN is a registered entity in both Australia & New Zealand.